Effective Date: February 9, 2014
We understand that privacy online is important to users of BestBuyHCG.com (“Site”), especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by BestBuyHCG.com (collectively, “Services”) (“Authorized Customers”).
“Personally Identifiable Information” (PII) refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profiles, social security number, and credit card information. PII does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
BestBuyHCG.com does not share, sell, lend or lease any PII (such as names, phone numbers, email addresses street addresses or credit card information) with anyone except to the extent it is necessary to process transactions, provide services that you have requested or as required by law.
What Personally Identifiable Information is collected?
When you register for or purchase any of our products, services, newsletters or online communities, you will provide us information about yourself. This can include personal information and authorization to obtain funds from various credit and payment processing services. We may collect basic user profile information from any Visitors who provide any submissions to the Site. We collect the following additional information from Authorized Customers: the names, addresses, phone numbers and email addresses of Authorized Customers, and the nature and size of the transaction. When payment processing is executed by BestBuyHCG.com and not a third party payment processor, we may collect credit card information from Authorized Customers including card number, expiration date, CVV2 or other security code, billing address and the name on the card.
What organizations are collecting the information?
In addition to our direct collection of information, our third party service vendors (such as credit card companies, payment processors, clearinghouses and banks) who may provide such services as credit card transaction processing, credit services, insurance, and shipping services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorized Customers. Note that personally identifying information provided for payments processed by a third party payment processor and/or merchant credit transaction services are subject to their respective privacy policies. Also, some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.
Opting into any service offered by a third party that has a direct, non-affiliate business agreement with BestBuyHCG.com to provide information constitutes consent and will be clearly identified before you are required to submit your information. We encourage you to read the privacy statements and opt-out policies of any third party websites with which you chose to share personal information as their policies may differ from ours.
How does BestBuyHCG.com use Personally Identifiable Information?
We use personal information for purposes of administering our business activities, providing products and services when requested, to process your payment, to monitor the use of our offerings, our marketing and promotional efforts and to improve our content, product and service offerings, and customize our website’s content, layout, services and for other lawful purposes. Such information may be shared with others on an aggregate (non-personally identifying) basis.
If you choose to correspond with us using email, we may retain the content of your messages together with your email address and our responses.
Any communications or materials (“Submissions”) you transmit to BestBuyHCG.com, electronically or otherwise, that do not constitute PII as defined in this policy are and will be treated as non confidential and nonproprietary. Any Submissions you transmit or post may be used by BestBuyHCG.com for purposes including but not limited to reproduction, disclosure, transmission, publication, broadcast, sale, use, and posting. BestBuyHCG.com is also free to use any ideas, concepts, know-how, techniques or other information contained in any Submission for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products and services.
Personally Identifiable Information Disclosure for Testimonials & Reviews
If we choose to use your communication as a testimonial or product review, we will credit you by listing your first name and the first initial of your last name along with your city and state and/or company and title. You may ask that your testimonial be removed from our advertising, Site and other communications by contacting us by email or postal mail at the address listed on our contact page.
What choices are available to Visitors regarding collection, use and distribution of the information?
BestBuyHCG.com may use the information we collect to notify you about important changes to our website, new services, and special offers we think you will find valuable. Visitors and Authorized Customers may opt out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us via the contact form on this website.
How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by contacting us via the contact form on this website. Note that BestBuyHCG.com is unable to correct and not responsible for correcting any inaccuracies Visitors and Authorized Customers may discover in data collected by third parties. Visitors and Authorized Customers must contact those third parties directly and follow their respective information correction mechanisms and policies.
Can a Visitor delete or deactivate Personally Identifiable Information collected by BestBuyHCG.com?
We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting us via the contact form on this website. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way after that time. Visitors and Authorized Customers acknowledge that removal of this information may in some cases limit or prevent us from delivering certain products or services.
We advise against posting PII or any other sensitive or confidential information in comments on our articles, on our blog, or in any other area of the Site where that information is available to all Visitors. Any comment made on our (or any) website is publically visible and will be archived and disseminated by various software, search engines, companies and individuals on the internet. This is outside the control of BestBuyHCG.com and as such we shall not be held liable for any damages whatsoever should you post PII or other sensitive or confidential information on the Site.
Website Usage Information
BestBuyHCG.com uses industry standard analytics packages and web server logs that automatically gather limited information on visitors to our website and store this anonymous information in server log files. This information may include IP addresses, basic IP information, browser type, the date and time of visits, the pages viewed, time spent at our web site, the web sites visited just before and just after our web site, operating system used and date/time stamps. This information does not identify individual users; it is used only for site administration, as well as for analysis of website usage and trends.
What are IP Addresses?
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.
What are Cookies?
Are Cookies Used on the Site?
Disclosure of Personally Identifiable Information to Comply With the Law
We will disclose PII in order to comply with a court order, subpoena, a request from a law enforcement agency, when we are otherwise legally compelled to do so, when we believe that the law requires it or for the protection of our legal rights. We will also disclose PII when believe that such action is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our Visitors, Authorized Customers or the general public.
Outgoing Links from the Site
BestBuyHCG.com contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.
How Does BestBuyHCG.com Keep Personally Identifying Information Secure?
All of our employees are familiar with our security policy and practices. The PII of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.
PII is stored and processed on our computers in the United States. Laws governing the storage and security of PII in the United States may be less stringent than the laws of your country of residence or citizenship.
Personally identifiable Information and Children:
Children are not eligible to use our services unsupervised and we ask that children (under the age of 18) do not submit any PII to us.
Acquisition or Changes in Ownership
In the event that BestBuyHCG.com or this website (or a substantial portion of its assets) is acquired by another individual or organization, your information would be considered part of those assets, and may be part of the assets that are transferred.